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Continue shoppingUS orders are delivered duty-paid, with no surprise customs charges. For other destinations, taxes and duties are detailed in our shipping policy.
Free shipping on orders over 2.000 kr
24 months warranty
Free returns
We offer free worldwide shipping on all orders over $200 USD.
Delivery & Tracking
Shipping to the United States (DDP)
We ship US orders domestically or on a DDP (Delivered Duty Paid) basis. This means the price you see at checkout is final — you will not face any unexpected customs duties or import charges.
Shipping to Norway
Shipping to the Rest of the World (DAP)
Orders outside the US and Norway are shipped on a DAP (Delivered at Place) basis.
Selecting your delivery country lets us display the correct regional taxes and estimate the price in your local currency.
US orders are delivered duty-paid, with no surprise customs charges. For other destinations, taxes and duties are detailed in our shipping policy.
For US orders, we ship domestically within the US. For all other orders we ship from Norway. We offer free worldwide shipping on orders over $200 USD.
International orders are shipped with DHL Express, and delivery typically takes 1–7 days depending on your location. U.S. domestic orders are shipped with UPS. Once your order has been dispatched, you will receive an email from the shipping courier containing shipment confirmation and tracking details so you can monitor the estimated delivery date.
Most U.S. orders ship domestically and never pass through customs. If a shipment does cross the border, U.S. customs may request a Tax ID to clear it; the carrier will contact you directly if that happens. Unclaimed shipments are returned to us, and return shipping is deducted from your refund.
Change in Duties:
If U.S. customs duties or import charges change between the time your order is placed and the time it is delivered, we will reach out to you in due time to settle the difference.
Important: Customs officials in your country may require a Tax ID or similar documentation. We cannot override or avoid such requests. If you do not provide the requested information, your shipment will be returned to us and you will be responsible for any related shipping fees.
Customs policies vary widely between countries. For countries other than the United States and Norway, we recommend contacting your local customs office for details about potential import duties or restrictions. When ordering from straum.co, you are deemed the importer of record and must comply with all applicable laws and regulations in the destination country.
All goods are declared at their original purchase value for customs purposes.
We ship products from Norway and the United States.
Need more information? If you have any questions or concerns about shipping, please reach out to our customer support team.